Given the extraordinary COVID-19 situation we hope you’re staying safe and looking after yourself. Even though life as we know it has changed, what hasn’t changed is that we’re here as your health and care partner to support you and your people through this time.

To find out more about how we’re responding to the COVID-19 situation, including information on our delay to premium increases and our financial hardship program, Click here

Below we’ve included information on booking your dedicated phone consultation and some key ways we’re supporting you and your people at home. If you have any questions, please don’t hesitate to get in touch.

In the meantime, stay safe, and look after yourself.

Having trouble viewing this email? View online

  Bupa Health & Care
Header Image
  Because sometimes you have to stay put.  
We know how unsettling everything must seem during this current COVID-19 crisis. The way we work and the way we interact with each other has changed in ways we never dreamt of. With all this uncertainty, we wanted to touch base to let you know some of the ways Bupa has adapted to be able to continue to support your health and wellbeing through this time.
event icon We’re only a phone call away
Our call times are longer than normal at the moment, which is why Bupa has set up a dedicated phone consultation line for you. Whether you’re an existing Bupa member wanting to discuss your policy, or you’re interested in joining Bupa, be sure to book an appointment by clicking on the link below and your dedicated consultant will be in touch.
Date: 01 May 2020 to
29 May 2020
Time: 9:00am - 5:00pm
Location: Dedicated Phone Consultations on your preferred number

Book Now

To make sure you can still access the support you need, Bupa has made some changes to the way our members can access and claim on some services. Take a look at a view of our initiatives below.
Bullet 1 Telehealth
If you have Extras cover, you can get selected treatments like Physiotherapy, Counselling and Dietetics over the phone or video conferencing with telehealth consultations. We'll pay benefits^ towards selected treatments from Bupa recognised providers, so you can look after your health.

Find out more

Bullet 1 Premium Increase Delay
We’ve delayed the premium increases due to take effect on 1 April by six months, for every Bupa member.
Bullet 1 Am I covered for COVID-19?
Private patients admitted for Lung and Chest conditions, including COVID-19 related treatment, are covered on our hospital policies during this time. This includes the addition of Lung and Chest cover to our Basic and Basic Plus policies from 26 March 2020.

Find out more

Want to know more?
To find out more about Bupa’s response to the current COVID-19 situation, including our financial hardship offering, Click here. If you need to apply for assistance, Click here

Stay safe and be sure to look after yourself.
Get a quote now
134 135
and quote ID
Terms and Conditions
^Benefits are still up to your yearly limits, and remember that waiting periods, fund and policy rules